There is absolutely NO ANIMAL TESTING nor animal-derived products in any compound of Bianco Profumo™ fragrances. There is also no beeswax, or any other product that relating to animals. Our fragrances are considered VEGAN.
  • When can I expect to receive my order?
    For your order to be processed the same day it must be placed by 1pm EST time on business days. Otherwise it will be processed by the next day. Any orders received after 1pm Friday or during the weekend will be processed the coming Monday. ‘Business days’ are defined as Monday-Friday, excluding holidays.
    Our distribution center is located in the East Coast. For East Coast customers, please allow 3 business days after processing. Central and West coast customers, please allow 5-7 business days after order processing.
  • Can I expedite my order with next day or overnight shipping?
    Regretfully, there are restrictions with flammable items like fragrance. Due to air transport restrictions and regulations, our items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. This means they are not eligible for Premium or Overnight Shipping.
  • Can I return purchases made online at an Bianco Profumo™ retailer?
    We’re sorry, but online purchases may not be returned or exchanged at any Bianco Profumo™ retailers. Please refer to the Returns, Refunds & Exchanges section for detailed instructions on how to mail in your return.
  • My merchandise was damaged when I received it – can I get a shipping refund?
    When your order arrives, please inspect carton for damage that may have occurred during shipment. It is normal for shipping carton to show some wear, however, if substantial damage occurred to the item (s) in your shipment, please contact UPS immediately to start the claim process and notify us at info@bianco-brands.com
    Please provide the order number along with your full name and email address for fastest service. To assure prompt resolution, please retain the shipping box, packing materials, and the damaged items for inspection by the carrier. Shipping charges are non-refundable; however, your replacement item(s) will be shipped to you free of charge upon receipt of the damaged item(s).
  • How do I know which fragrances are for men and which are for women?
    All Bianco Profumo™ fragrances are considered to be unisex. The character of each perfume depends on the story and the notes involved. We encourage you to follow your inspiration and explore the stories that interest you; you are the ‘fifth element’.
  • Can I get free samples?
    We recommended that you visit one of our retailers to sample our products.